Shipping Policy

Introduction

Thank you for shopping at DEEPSPORE! We appreciate your business and strive to provide you with the best possible shopping experience. This Shipping Policy outlines the details regarding the shipping and delivery of your mushroom growing products.

 

Shipping Timeframe

We understand the importance of receiving your products in a timely manner. Once your order is placed, we aim to process and ship it within 1 week. Please note that this timeframe may vary during peak seasons or in the case of unforeseen circumstances. We will notify you promptly if there are any delays in processing or shipping your order.

 

Shipping Methods and Carriers

We utilize reliable shipping carriers to ensure the safe and prompt delivery of your items. The shipping method will be determined based on the destination and weight of your package. We offer standard shipping options to most locations. Expedited shipping may be available at an additional cost.

 

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed during the checkout process, allowing you to review and confirm before finalizing your purchase. We may also offer free shipping promotions from time to time, so keep an eye out for those!

 

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. This allows you to stay updated on the progress of your shipment and estimate its arrival.

 

International Shipping

At this time, we only offer shipping within the U.S.A. We apologize for any inconvenience caused if we do not currently ship to your location. We are constantly evaluating and expanding our shipping options, so please check back with us in the future.

 

Return Policy

View return policy here.

 

Lost or Damaged Packages

While we take great care to ensure the safe delivery of your items, we understand that accidents can happen. If your package is lost or arrives damaged, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier and work towards resolving the issue as quickly as possible.

If you have any further questions or require assistance regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to help and ensure your shopping experience with us is exceptional.

Thank you for choosing DEEPSPORE. Happy mushroom growing!